Política de envío

Softeko Shipping Policy
Last Updated: 2026
🌍 Worldwide Shipping Available
Softeko supports global shipping to nearly all countries and regions across the world. No matter where you live, we can deliver your orders safely and reliably to your local address.
⚡ Order Processing Time
All valid and paid orders will be processed and dispatched within 1–2 business days. Our warehouse team works efficiently to pack and ship your items as quickly as possible to ensure fast delivery.
🚚 Delivery Timeframe
The overall global delivery time for all Softeko orders ranges from 5–12 business days. We offer two flexible shipping options to match your needs:
  • Standard Shipping 📦: 7–12 business days — affordable and stable shipping for everyday orders
  • Express Shipping ✈️: 5–8 business days — priority fast delivery for urgent purchases
💸 100% Duty & Tax Free
All products from Softeko are fully tax and duty free for international customers. We take full responsibility for all customs duties, import taxes, and related clearance fees. You will never encounter any extra or hidden charges upon package delivery. The price you pay at checkout is the final price.
📌 Important Shipping Notes
Business days exclude weekends and international public holidays. Minor delivery delays may occasionally happen due to local customs clearance procedures, remote area logistics, bad weather, or force majeure events, which are beyond our control. We will actively track your shipment and provide timely support for any shipping issues.
📩 Customer Support
If you have any questions about shipping methods, delivery progress, or tariff-related issues, please feel free to contact our customer service team. We will reply and resolve your inquiries promptly.